Sonicwall (mnc) Hiring|BE/B.Tech Electronic Engineer

•  Sonicwall (mnc) Hiring|BE/B.Tech Electronic Engineer

Post:Graduate Trainee Engineer

Qualification:BE/B.Tech Electronic Engineering

Experience: Fresher

Location: Karnataka

Salary: Depends On Interview

Selection process: Shortlisted Candidates Will Be Contacted For The Interview

Job Description:

• product lines via Phone/Web & Emails in 24x7x365 days environment.• Assist customers with deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Provide technical solutions and workarounds for end users with their issues on respective product line.
  • Owns customer issues from beginning to resolution (handles in place)
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Use troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies and provides input on unique or recurring customer problems.
  • Focuses on delivering a positive customer experience according to SonicWall standards.
• • Monitors and tracks issues to ensure accurate resolution.

Industry Type:
Engineering, Sales & Service, Manufacturing, Construction

Role:
Engineer

Employment Type
Permanent, Full Time

Interested Candidates Click On Link And Direct Apply Official Website: Apply Link