Remote Customer Success Executive Job at InfyBytes AI Labs Private Limited
Thursday, 6 January 2022
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Customer Success Executive
START DATE
Immediately
CTC
3 - 4 LPA
APPLY BY
5 Feb' 22
About InfyBytes AI Labs Private Limited
The Homework App, a product by InfyBytes AI Labs is founded by serial entrepreneurs from IIT Bombay & IIT Hyderabad. We started The Homework App with the firm belief that everyone deserves access to quality and affordable education. Proper education can empower individuals, change lives and build nations. It is apparent that the world is changing & it's full of new possibilities. Everyone is having access to high-speed internet (you might have seen people playing PubG with real-time voice chat, a powerful computer in their hand, advancement in AI).
We aim to build a future digital infrastructure for students, parents & teachers where students find learning easy & fun while learning by themselves or with their friends, parents find it easy to help their kids & make better decisions for their future, teachers find it easy & interesting to teach with high-quality standards, help students to learn better & consult parents.
We aim to build a future digital infrastructure for students, parents & teachers where students find learning easy & fun while learning by themselves or with their friends, parents find it easy to help their kids & make better decisions for their future, teachers find it easy & interesting to teach with high-quality standards, help students to learn better & consult parents.
Activity on Internshala
Hiring since October 2018
200 opportunities posted
64 candidates hired
About the job
Key responsibilities:
1. Maintaining regular touch with customers to understand the usage of the product
2. Helping customers if they are facing any problem while using the product
3. Managing groups/communities of the customer
4. Making sure that customers are satisfied with the product
1. Maintaining regular touch with customers to understand the usage of the product
2. Helping customers if they are facing any problem while using the product
3. Managing groups/communities of the customer
4. Making sure that customers are satisfied with the product
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Hindi Proficiency (Spoken)
Learn these skills on Internshala Trainings
Salary
Duration: 1 month
Salary during probation: 15,000 - 20,000 /month
After probation:
Annual CTC:3 - 4 LPA
Annual CTC breakup:
1. Fixed component: 80%
2. Variable component: 20%
Number of openings
4
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